1. Bits4Blinds will deliver Your goods to the address that You have provided on your order form, and they will be delivered as soon as possible after Your order is placed and acknowledged by Us to You. We normally aim to deliver your Goods (dependent on types of product) within 7 working days of acceptance of Your Order and the date notified to You will be an estimate only. We give no guarantees that We will be able to deliver on that specific date. We will inform you by email when we dispatch your order and it is then your responsibility to make the necessary arrangements to receive your items.
Taking into account any stock shortages or fabric delays, You will be informed immediately using the contact email You have provided and You will be given the opportunity to;
(a) choose a different fabric
(b) cancel Your order, or
(c) to wait for replacement stock to arrive.
In any event, Your order should be dispatched within 30 days of the day after Your order was placed unless a later date is agreed with You. We will advise You of the estimated delivery date when We accept Your order.
2. Ownership of, and risk in, the Goods will pass from Bits4Blinds, to You, once they have been delivered to You or signed for and been accepted by You or Your appointed representative. If You return the Goods for the reason of "Goods Damaged" in transit, ownership of, and risk in, the Goods will return to Us on receipt of the Goods back to Us.
Your goods are dispatched using Royal Mail or our appointed National Carrier and upon arrival, you are required to open and inspect the goods for any signs of damage. If there is any visible damage to the packaging or goods contained within, then you must "Refuse Delivery" or sign as “Goods Damaged” and inform us immediately. In all instances, contact should be made no later than 3 days after receipt of the Goods.
Failure to follow these instructions may result in a direct refusal of any claim for damaged items and a charge will be applied for any replacement of the goods.
3. Re-delivery charges:
In the case of the carrier having tried to deliver and the customer or their representative not being available to accept the consignment, the carrier will leave a card or a telephone message for the customer to contact the carrier in order to arrange a convenient time for a re-delivery. If the customer fails to make contact with the carrier, one further delivery attempt will be made. If the customer remains unavailable, re-delivery charges will be applied for any future delivery attempts.
4. Current delivery charges:
Small items (postal) — £2.20 flat rate
Small items Royal Mail 2nd Class Parcel — £3.49 flat rate
Large items 2 - 3 Day Carrier – £12.95 flat rate
Large items 24Hr Carrier - £19.50 flat rate
All prices displayed on this website are in £ sterling (GBP). The price you will pay is the price shown at checkout stage and which will be reflected on your confirmation email. Bits4Blinds is not VAT registered and no VAT is added. Standard delivery as indicated to Inland UK destinations only will be calculated at checkout stage and you will be asked to choose between available options. Certain remote areas, Scottish Highlands, Northern Ireland, Channel Islands and all other Off-shore destinations will incur extra delivery charges as indicated by our selected carriers current charging structure. We will inform you of these extra over delivery charges and gain your acceptance to pay these charges before your order becomes accepted as final by Bits4Blinds.